The Adornance

Help & FAQs

When will my order arrive?

Shipping times and costs are shown at checkout, so you can review them before placing your order.

How do I return an item?

Check our returns information for eligibility and next steps. If you need a hand, contact our support team.

How do I choose my size?

Use the sizing guidance on each product page to compare measurements and find the fit that feels right.

Where is my order confirmation?

Look for an order update in your inbox after purchase. If you can’t find one, reach out to our support team.

How can I contact support?

Send our support team a message through the contact section, and include your order number if your question is about an order.

Here to Help

A neatly organized clothing store featuring a variety of colorful clothing items displayed on hangers and shelves. A central wooden table showcases folded garments with vibrant colors. The walls have posters and more hanging clothes. The store has a modern, minimalist aesthetic with a bright and clean interior.

Need a hand with an order? We’re here to help with questions, updates, and anything else you need.

A brightly lit, spacious retail clothing store with rows of neatly arranged clothing racks and shelves filled with folded garments. The store has high ceilings with numerous spotlights and a modern, minimalist design. Multiple stacks of white shoe boxes are prominently displayed on tables throughout the space.

Changed your mind? Find clear guidance on returns and exchanges, from starting a request to sending an item back.

A retail clothing store interior features well-organized racks and shelves displaying various clothing items. Several people are browsing the selection. The lighting is bright and evenly distributed across the space, creating an inviting atmosphere. Mannequins are dressed in different outfits, showcasing the latest trends.

Between sizes? Our fit guidance helps you choose pieces that feel just right before you place your order.